Paul Magafas Property Privacy Policy & Consent

Privacy:

PAUL MAGAFAS PROPERTY respects your right to privacy and is committed to protecting your personal information. PAUL MAGAFAS PROPERTY complies with the Australian Privacy Principles contained in the Privacy Act 1988 as amended, to the highest standards. Those principles regulate most of PAUL MAGAFAS PROPERTY activities with respect to personal information collected, stored, used and disclosed by PAUL MAGAFAS PROPERTY and are aimed at describing the various ways we collect, hold, manage and use your personal information, and the steps we take to protect that information.

Personal Information that PAUL MAGAFAS PROPERTY collects and holds:

For prospective vendors and purchasers, PAUL MAGAFAS PROPERTY may collect; general contact details, for example home address and telephone number; current property ownership details; proposed or desired real estate details; and your history of real estate sales and purchases.

How PAUL MAGAFAS PROPERTY collects and holds personal information:

The majority of information collected and held by PAUL MAGAFAS PROPERTY is sourced from personal information provided either in person to PAUL MAGAFAS PROPERTY employees, on the phone or online via our PAUL MAGAFAS PROPERTY website. This may include initial correspondences regarding possible sales or purchases of real estate. Additional personal information is sourced from public databases such as Telstra Whit Pages and the Titles Office, State Revenue Office and other publically available information.

The purposes for which PAUL MAGAFAS PROPERTY collects, holds, uses and discloses personal information:

For individuals who appoint PAUL MAGAFAS PROPERTY to manage or sell a property, we will use your personal information for that purpose only.
For individuals who enquire through PAUL MAGAFAS PROPERTY about purchasing real estate, or who attend a PAUL MAGAFAS PROPERTY open for inspection, we will use your personal information for a variety of reasons. These include:

• Informing the property vendor about who inspected their property;
• For safety and security of our staff and other inspection attendees;
• Compliance with our obligations under Victorian real estate regulations and legislation;
• To allow PAUL MAGAFAS PROPERTY to provide you with further information on a certain property, or to provide information regarding related properties;
• For any other purpose that you would reasonably expect PAUL MAGAFAS PROPERTY to use or disclose your personal information in the process of executing that purpose;
• For any other purpose specified to you at the time that the personal information was collected.

If you enquire with PAUL MAGAFAS PROPERTY in regard to a tenancy application, we will use your personal information to create an evaluation of your application. We may also disclose this information to the property’s landlord in the process of evaluating your application.

The option for use of anonymity or pseudonym:

Under the Australian Privacy Principles, all individuals have the option to deal with PAUL MAGAFAS PROPERTY anonymously or through the use of a pseudonym. This option is revoked in situations where it is impracticable for PAUL MAGAFAS PROPERTY to deal with individuals who have not identified themselves or who have used a pseudonym. An example of such a situation is when an individual enters into a sale or purchase transaction with PAUL MAGAFAS PROPERTY, enters a vendor’s property, or applies for a tenancy.

How PAUL MAGAFAS PROPERTY secures your personal information:

We take all reasonable steps to protect and secure your personal information. All personal information is stored on secure servers, reducing the risks of misuse, interference, and loss. All personal information is protected against unauthorised access, modification, or disclosure by allowing access only to formally authorised personnel.

Although PAUL MAGAFAS PROPERTY takes all reasonable steps to ensure the security of personal information, this cannot be absolutely guaranteed due to inherent risks in the electronic storage and transmission of information. Please consider this when providing personal information.

If PAUL MAGAFAS PROPERTY has collected and held personal information that is no longer required for any purpose, we will take reasonable steps to destroy it or ensure it is permanently de-identified.

How an individual may access and seek correction of personal information held by PAUL MAGAFAS PROPERTY:

PAUL MAGAFAS PROPERTY must, upon request, provide access to personal information it holds about an individual. We will respond within a reasonable timeframe.

When necessary, PAUL MAGAFAS PROPERTY may charge a reasonable fee to cover the time and effort required to provide the information. This fee does not apply to the request itself.

However, under the Australian Privacy Principles, we are not required to provide access in certain circumstances, such as:

• If access would pose a serious threat to the life, health or safety of any individual or to public health or safety;
• If it would unreasonably impact the privacy of others;
• If the request is frivolous or vexatious;
• If the information relates to legal proceedings not accessible by discovery;
• If it would reveal the intentions of PAUL MAGAFAS PROPERTY in negotiations;
• If access would be unlawful or is denied under Australian law or court order;
• If the entity suspects unlawful activity or serious misconduct and access would prejudice investigation;
• If access would prejudice enforcement-related activities;
• If it would reveal evaluative information linked to commercially sensitive decision-making.

Whether PAUL MAGAFAS PROPERTY is likely to disclose personal information to overseas recipients:

The same standards apply to disclosure to overseas recipients as they do to local recipients.

How an individual may complain about a breach of the Australian Privacy Principles:

You can contact PAUL MAGAFAS PROPERTY and request to speak with our Internal Privacy Department or Privacy Officer.